1

How to manage your Proximate subscription

Here's how to update your payment details or cancel a subscription

Ian Spector

Last Update 8 tháng trước

Your paid Proximate subscription begins after a 14-day trial period. To change your payment information or to manage subscription settings, follow the steps below to access the billing center:


  1. Visit https://store.xpdynamics.com/billing to access your order and subscription details.

  2. Enter the email address you used when placing your order. You'll be emailed with a secure link to manage your subscription and billing settings.

    Not sure what email address you used? Submit a support ticket or contact [email protected].

To update your payment details

1. In the area for your subscription details, look for the row labeled "Payment," with an edit icon on the far-right end of the row.

2. Follow the prompts to add a new or update an existing payment method.

To cancel your subscription

  1. Look to the right of the Subscriptions area for a small icon showing 3 dots.
  2. Click the icon, then click "Cancel"
  3. Confirm your decision to cancel.

Was this article helpful?

0 out of 0 liked this article